Introduction

Welcome to Hisense Haven Kenya. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://havenappliances.co.ke/.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • Payment information
  • Any other details you provide

Non-Personal Information

We may automatically collect certain information including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Date and time of visits

This helps us improve the performance of our website.

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and updates
  • Prevent fraud and secure our website
  • Send promotional offers (only if you opt-in)

Cookies

Our website may use cookies and tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website usage
  • Improve website performance

You can choose to disable cookies in your browser settings.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties such as:

  • Delivery and courier companies
  • Payment processors
  • Website hosting providers
  • Legal authorities when required by law

These partners only receive the information necessary to perform their services.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of your information
  • Request deletion of your data
  • Opt out of marketing communications

To make any request, please contact us.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hisense Haven Kenya
Website: https://havenappliances.co.ke/
Email: info@havenappliances.co.ke
Phone: 0726 355 656